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Is this about Tickets?

1. Requesting a Refund?

Request Refund
  • Most event owners mark tickets as Non-Refundable, but if you made a mistake, or if there is a medical emergency that prevents you from attending the event, and you cannot transfer the tickets to others, we like to help you with receiving a refund but need to hear back from you at least 2-3 days before the event start date.

  • IF you agree to a 10% deduction to process your request, please confirm it on the form click on the button above.

2. Receiving a Copy of Ticket Receipt?

  • You were shown a ticket receipt on the purchase confirmation page AND must have received a ticket confirmation email.

  • Some people enter their emails wrong, so if you lost your receipt please send us your full name, Correct Email Address and event date and link on our site in this form Click Here so we can send you the correct ticket receipt link.

  • Please allow 1-2 days for us to process your request.

3. Transferring a Ticket to a Friend or Family Member?

  • Most events require the purchaser to pick up tickets on event night but if are the purchaser and cannot attend the event and need to transfer the tickets to a different name.

  • Please share the event link and date, your name (as purchaser) and the transferee name in the form Click Here at least 2-3 days before the event start date.

4. Report a problem with Ticketed Events?

  • As an online outlet, Kodoom is not responsible for event management and execution, however, if you experience any major issues with your admission to the event or with the event itself (such as false advertisement), as per Ticket Terms, you have 24 hours to report the problem and send us the details through Contact form so we can process your request.

  • If you are asking for any refunds, your request must be documented with proof of grievance.


Is this about Posting Events or Ads on Kodoom?

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  • For Details Click Here .

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  • For as little as $50-$75, your Local Ads will be shown on our homepage but also sent via email to our local subscribers (currently a total of 80,000 worldwide).

  • For Details Click Here .

3. List Events for Free?

  • As the Persian/Iranians Community Calendar of Events, We make every effort to approve events that are Iran-related or of interest to Iranians/Persians in diaspora.

  • Free event listings cannot have a poster, website link, email or ticketing/pricing information. They also need to be moderated and approved in the human- and robot-submitted event queues which, depending on volume of other requests and paid ads, may take several days.

  • To Add your event please Click Here .

4. Complaint about Your Ad?

  • Please allow 24 hours for your Paid ad to be processed. Please ensure your LOCATION (City, showing on our homepage) is accurate or change it to your target ad area before checking for your local ad on our homepage.

  • Local Ads are shown on a Random Rotation basis in an order that may change for every user or page loaded.

  • Free listings are not guaranteed and we do our best to approve them in the submission queue but it may take several days.

  • If there are any issues with your paid or free submissions, please Click Here to contact us.

Other Feedback, Questions, Complaints?

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