Surprise: The ‘AI bot’ people talk to on Google Duplex calls is sometimes actually a person
When Google unveiled Google Duplex last year at I/O 2018, the brand new Assistant feature looked terrific. It was the kind of futuristic technology nobody else had. With a simple voice command, you could instruct the Assistant to make restaurant reservations for you by placing a phone call using an AI bot. But soon after that keynote, it became clear that Duplex is , as Google failed to identify the robocall to the other person. It was also Google dealt with those issues at the time and Google Duplex deployment continued, culminating with ...
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